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SafeNet MobilePASS+ for Android

Using Push OTP

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Using Push OTP

Please Note:

Using Push OTP

Support for the push OTP feature depends on the configuration of your SafeNet MobilePASS+ token.

Push OTP simplifies the process of accessing a protected resource, such as a web page, cloud or VPN. A push notification is sent from the login page to your mobile device and can be viewed as follows:

  • An Android locked-screen notification.

  • A pending notification bar displayed on the SafeNet MobilePASS+ app.

After you have approved the login request and entered a PIN (if required according to your tokens’ settings), a passcode is generated by your SafeNet MobilePASS+ app and sent to the login page, logging you in automatically. This eliminates the need to generate a one-time password (OTP) on your mobile device or to enter it into the login page.

You may be required to enter a PIN after approving the push notification.

Logging in with Push OTP

The following procedure uses Microsoft 365 as an example of a resource that you want to access. The login steps may vary for other resources.

To log in with push OTP:

  1. Open the login page of the resource and then enter your organization username and password.

    Microsoft 365 login screen

    You are redirected to your organization’s login page.

  2. Enter your login credentials and then select Sign in.

    Login credentials prompt

  3. Select Use my mobile to autosend a password and then select Submit.

    Passcode option

    The system sends a notification of the login request to your mobile device.

    The Enhanced Approval Workflow is not available for PIN-protected tokens, or where non PIN-protected tokens are not configured to support it.

  4. When the login request arrives on your mobile device, you can respond from the locked screen or from the SafeNet MobilePASS+ app, as described in the following table.

Token Configuration Notification Location Action to approve the Push OTP login request
Approving a Push OTP login request with standard approval workflow Android locked screen Do one of the following:
- Swipe the notification from right to left to expand it, and then select Approve.

- Select the notification to open the login request in SafeNet MobilePASS+, review the login request information, and then select Approve.
SafeNet MobilePASS+ app - Select the pending notification bar.
Pending requests

Note: If there are multiple login requests pending, selecting the pending notification bar will prompt the user to approve or deny the most recent notification. Earlier notifications will remain in the bar.

- Select Approve.
Request options
To collapse a push notification, drag the down-arrow icon Down arrow to the bottom of the screen.
Approving a Push OTP login request with enhanced approval workflow

Note The enhanced approval workflow is available only if your token is not PIN-protected and is configured to support this feature.
Android locked screen - On the Login request notification, select Approve.
Login request
- If your device is password protected, enter the passcode and then select Go.
Enter password
SafeNet MobilePASS+ app In the Login request from window, select Approve.

If you receive an unexpected request, select Deny, and then select ‘It wasn’t me!’ This sends a notification of the unauthorized login attempt to your organization’s authentication management system.

SafeNet MobilePASS+ sends a passcode to the login page.

You are now logged in to the resource that you want to access.